FAQ
Do you offer discounts on larger orders?
Yes, we have the following discount structure built into the shopping system and it is automatically applied:
10% off on orders over $70.00
15% off on orders over $100.00
20% off on orders over $200.00
What is your jewellery made from?
Our jewellery is manufactured from many different materials, including surgical stainless steel, titanium, silver, gold (manufactured with a nickel-free alloy), pyrex, bioplast, PTFE, anodized steel, rhodium, buffalo horn and bone. For further information, data sheets, or any questions regarding the materials used to manufacture the jewellery, please feel free to contact us directly.
Where is your range of jewellery manufactured?
Our jewellery is manufactured in different locations across the world. Metal jewellery is mainly made in Korea and Thailand, the tribal jewellery is hand made in Borneo and many specialized materials are manufactured in Europe.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Afterpay and Zip Pay. Credit cards are processed by Braintree's secure payment gateway and your credit card number is not visible to us or anyone else.
When will I be charged for my order?
Your credit card (or Paypal) will be pre-authorized when you place your order and it will only be charged once we ship it for the exact amount invoiced. So if that amount is less than the total because some items aren't available, you will only be charged for that lesser amount.
How long does it take for an order to be delivered?
Delivery typically takes seven to ten days from when the order is placed, depending on your location and product availability. A tracking link is emailed to you once your order ships.
How much is shipping?
Shipping is $9.99 for orders under $40, $4.99 for orders between $40 and $59.99, and free for orders over $60. We deliver to Australian addresses only.
Can you make custom jewellery?
Yes, contact us directly for more information. Minimum order quantities apply.
Do you have sterilised jewellery?
Yes we do. These items are available sterilised, ready for initial piercings: www.likespikes.com.au/body-jewellery/sterile-piercing.html
Can you deliver outside of Australia?
No, we currently only deliver to Australian addresses.
How will my order be packed?
Your order is carefully packed and protected with bubble wrap to minimise any chance of damage in transit.
What is the minimum order quantity?
There is no minimum order on LikeSpikes — order as little or as much as you like. (Tip: shipping is free on orders over $60.)
What is your return policy?
Damaged or faulty items can be returned for a refund or credit within 90 days. We also offer a money-back guarantee: a complete order can be returned unused in its original packaging within 60 days of receiving it. Please contact us for a return authorisation number before sending anything back.
Do you supply piercing equipment?
If you own a piercing store, we can supply you with catheter piercing needles, pliers, clamps, forceps, ring closers and openers, instrument trays and jars, dermal anchoring tools and calipers. As well as wholesale prices on body piercing jewellery. Our wholesale only website is www.piercingsupplies.com.au
